Information Technology Services, Office of

Agency Web Site: http://www.its.ny.gov/

Mission

The Office of Information Technology Services (ITS) provides centralized technology services to customer agencies, sets the State’s technology standards, and coordinates statewide technology-related initiatives and governance of those initiatives to improve the efficiency of New York State government. The mission of ITS is to be a world class technology service delivery organization leading the enhancement of service delivery and consolidation of operational functions. ITS will also establish a statewide IT Governance Model to centralize decision making with an enterprise approach. Further, ITS is charged with leading the State’s transformation efforts by consolidating fragmented infrastructure and networks, expanding enterprise solutions such as email and redesigning the delivery of services with transparent service level agreements and cost models. This will enable agencies to focus on their core mission and serve New York’s citizens through innovation solutions.

Budget Highlights

The Executive Budget recommends $623 million all funds appropriations, an increase of $66.7 million from current year funding levels. The additional funds are necessary to support the transfer of IT functions from other State agencies to ITS and a new $60 million Capital Projects fund for innovative enterprise projects.

The Executive Budget recommends a workforce of 3,890 FTEs for the agency, reflecting the transfer of IT professionals substantially engaged in carrying out any technology function, as well as the need for new talent to guide and implement the transformation efforts.

Legislation accompanying the Executive Budget provides for the reassignment of technology staff and services from the Office of Cyber Security within the Department of Homeland Services and Emergency Management to ITS. Further, the legislation permits ITS to reclassify certain employees who transferred November 2012 into appropriate IT titles within the State’s Civil Service system. This consolidation will provide greater opportunities for the State's IT workforce by expanding promotional and training opportunities.

Note: Most recent estimates as of 01/22/2013

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